FREQUENTLY ASKED QUESTIONS

Quickly find out if we've already addressed your query

What dietary requirements do you cater to?

We are able to cater all different dietary requirements. We have vegan, gluten free, oil free and jain options.

What are the options available?

Discover an extensive range of refreshing drinks, delicious starters and innovatively prepared main dishes at MyGovindas. Please click the option Menu on the top bar to view the food menus available at our restaurants.

How to place an order online?

Please click on the Order Now link on the top right and continue to fill your cart.

What to do in case my order is late?

Please contact the outlet that you placed an order with and they should be able to help you track your order.

How long does it take for a refund?

Depending on your bank and the payment gateway, it normally takes 5 -7 working days.

Can I pay by credit card when my order is delivered?

Yes…you can pay using credit card, however before placing the order, choose payment method as Card on Delivery.

What are the restaurant timings?

We are open from 8.30 am - 11:30 pm for dine-in Sun-Wed, 8:30 am - 1:00 am for dine-in Thurs-Sat & delivery from 09.00 am - 11.00 pm Sun-Sat.

Do I have to register as a client on this website before I can order?

No, you may order as a guest, however if you would like to get cash back of 15% on your orders, please do register as a user on our website. We also do accept phone orders.